Insurance


Working closely with our insurers, we provide a seamless delivery process to meet the unique needs of their customers.
We are the Northern Territory’s largest provider of insurance response services, trusted by our clients to rapidly mobilise anytime or anywhere the need arises. Our full suite of services and specialist partnerships covers everything from emergency response and damage assessments to complete building reinstatement.
What our Insurance Service Program includes
Building reinstatement
We provide a full range of repair services from minor reinstatement works to large, complex commercial projects.
Statewide response
We have a satellite office in Alice Springs and are able to provide services statewide including rural and remote works.
Catastrophe response
We have management of the TIO/Allianz Catastrophe response program. Teams provide catastrophe response to coordinate make safes as well as reinstatement including large clean up operations as was provided to City of Darwin following Tropical Cyclone Marcus.
24/7 out of hours response
We offer a 24/7 out of hours response for emergency make safe works. This service is utilised by Allianz, TIO as well as Crawford & Co Loss Adjusters and Body Corporates. Trades are on standby to attend to any emergency works, boarding up, glazing, water extraction as well as electrical isolation.
Drone technology & 3D/4K virtual tours of major loss projects
We can provide drone technology for use in major loss claims. We are currently exploring the use of 3D / 4K photography to provide virtual tours through major loss claims to provide insurers with a full, interactive overview of property damages without the requirement for insurers to attend site.
Mitigation works
We are equipped to conduct mitigation works with wet vacs, dehumidifiers and moisture readers in order to respond to events where emergency mitigation works are required.
Mould removal
Through our trade network, we are able to inspect, provide guidance on mould removal and arrange for microbial sign off on completion of works.
Roof reporting
Our team can provide roof reporting with either physical onsite inspection or by utilising drone technology as required.
Ozone cleaning
We are able to provide Ozone cleaning of properties, domestic and commercial, post damage in order to remove bacteria and carcinogens and leave the property with a fully sanitised and clean finish.
Causation reports
We are able to provide causation reports to insurers and adjusters with the assistance of specialist sub-contractors, electrical, plumbing and engineering as required.
Integrated Claims Platforms
We are set up and equipped on various insurer's preferred platforms enabling us to provide reports and quote submissions.
M+J insurance claims
In the event of damage being sustained at properties, we are able to quote for necessary repairs for insurance purposes.
Comment on causation
We can offer advice on how to itemise damages and also provide recommendations on required maintenance.
Our valued clients










Medical Centre rebuild in Lajamanu
The Katherine West Health Board Medical Centre in the remote community of Lajamanu was damaged severely by fire. M+J Builders were awarded reinstatement works via insurer TIO (Allianz).
The project was completed with the Community Development Program (CDP) which aims to support job seekers in remote parts of Australia to build skills and contribute to their communities across a range of industries. M+J donated remaining building materials to CDP, including iron roofing panels and cupboards.
Scope of works:
- Rebuild of ambulance bay
- Roofing works
- Internal fitout including removal and replacement of all mechanical services
Before
After
Before
After
We take pride in bringing you unmatched quality, exquisite design, and unparalleled attention to detail for your project.
Recent projects



Insurer enquiries
We take pride in our commitment to developing long-term relationships with our clients and suppliers to allow us to deliver exceptional customer service.
Insurer enquiries
Awards
Sommerville Palmerston and Katherine
Specialised housing
2024
BGIS Building 512
Defence <$5m
2024
Sommerville Palmerston
Medium-density dwelling
2024
Philip Street
Bathroom $20k+
2023
Gray Community Hall
Commercial <$5m
2022
Quality construction,
tailored for you
Our passion is to provide the highest level of service in the construction industry by delivering excellent value and innovative construction solutions.