Insurance

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Working closely with our insurers, we provide a seamless delivery process to meet the unique needs of their customers.

We are the Northern Territory’s largest provider of insurance response services, trusted by our clients to rapidly mobilise anytime or anywhere the need arises. Our full suite of services and specialist partnerships covers everything from emergency response and damage assessments to complete building reinstatement.


What our Insurance Service Program includes

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Building reinstatement


We provide a full range of repair services from minor reinstatement works to large, complex commercial projects.

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Statewide response


We have a satellite office in Alice Springs and are able to provide services statewide including rural and remote works.

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Catastrophe response


We have management of the TIO/Allianz Catastrophe response program. Teams provide catastrophe response to coordinate make safes as well as reinstatement including large clean up operations as was provided to City of Darwin following Tropical Cyclone Marcus.

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24/7 out of hours response


We offer a 24/7 out of hours response for emergency make safe works. This service is utilised by Allianz, TIO as well as Crawford & Co Loss Adjusters and Body Corporates. Trades are on standby to attend to any emergency works, boarding up, glazing, water extraction as well as electrical isolation.

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Drone technology & 3D/4K virtual tours of major loss projects


We can provide drone technology for use in major loss claims. We are currently exploring the use of 3D / 4K photography to provide virtual tours through major loss claims to provide insurers with a full, interactive overview of property damages without the requirement for insurers to attend site.

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Mitigation works


We are equipped to conduct mitigation works with wet vacs, dehumidifiers and moisture readers in order to respond to events where emergency mitigation works are required.

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Mould removal


Through our trade network, we are able to inspect, provide guidance on mould removal and arrange for microbial sign off on completion of works.

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Roof reporting


Our team can provide roof reporting with either physical onsite inspection or by utilising drone technology as required.

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Ozone cleaning


We are able to provide Ozone cleaning of properties, domestic and commercial, post damage in order to remove bacteria and carcinogens and leave the property with a fully sanitised and clean finish.

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Causation reports


We are able to provide causation reports to insurers and adjusters with the assistance of specialist sub-contractors, electrical, plumbing and engineering as required.

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Integrated Claims Platforms


We are set up and equipped on various insurer's preferred platforms enabling us to provide reports and quote submissions.

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M+J insurance claims


In the event of damage being sustained at properties, we are able to quote for necessary repairs for insurance purposes.

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Comment on causation


We can offer advice on how to itemise damages and also provide recommendations on required maintenance.

Our valued clients

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Medical Centre rebuild in Lajamanu

The Katherine West Health Board Medical Centre in the remote community of Lajamanu was damaged severely by fire. M+J Builders were awarded reinstatement works via insurer TIO (Allianz).


The project was completed with the Community Development Program (CDP) which aims to support job seekers in remote parts of Australia to build skills and contribute to their communities across a range of industries. M+J donated remaining building materials to CDP, including iron roofing panels and cupboards.


Scope of works:

  • Rebuild of ambulance bay
  • Roofing works
  • Internal fitout including removal and replacement of all mechanical services
Before
After
Before
After

We take pride in bringing you unmatched quality, exquisite design, and unparalleled attention to detail for your project.

Enquire now

Recent projects

KFC restaurant exterior with a large sign featuring Colonel Sanders against a red and black background.
By Michael Hawkes December 18, 2024
The recent completion of the KFC in Stuart Park highlights our ability to meet the demands of a high-profile franchise while maintaining a focus on quality and efficiency. The Project Situated at 43 Stuart Highway, next to Sweet Brew Café, the new KFC Stuart Park stands on a site that was once a vacant single allotment. We transformed the unused land into a fully operational restaurant designed to meet KFC’s strict global specifications. The project was completed on time, and the restaurant opened its doors in November 2024. Key Achievements Franchise Standards: Meeting KFC’s global requirements, we ensured every detail—from kitchen equipment to interior finishes—aligned with their brand identity. Efficient Design: The layout was optimised for high-volume service, durability, and operational efficiency. Local Impact: The project created 50 new jobs, contributing to the economic growth of the Darwin community. Why M+J Builders? We specialise in delivering complex commercial projects. Whether it’s a national brand or a bespoke development, we bring the same level of dedication to every build.
A modern pavilion with steps leading up, palm trees, and a sunset sky.
By Michael Hawkes December 18, 2024
Cullen Bay has always been a favourite spot for locals and visitors, offering a laid-back, tropical waterside lifestyle just moments from Darwin’s CBD. Recently, the precinct has undergone a revitalisation aimed at strengthening the connection between the beachfront and marina, while enhancing the area’s appeal with new greening and cooling initiatives. Role in the Revitalisation As part of the Cullen Bay revitalisation project, M+J Builders played a key role in transforming the precinct into a more vibrant, accessible space: Shade Structures: We installed three new shade structures around the marina, providing much-needed relief from the harsh tropical sun and creating spaces for visitors to relax in comfort. Seating & Gathering Spaces: Our team worked on installing informal seating areas, paving, and concrete works, plus arbours over shops to create inviting spots for social interaction and relaxation. Artistic Lighting: To bring the precinct to life at night, we added lighting that creates stunning art effects, making the space a lively destination after dark. Accessibility Improvements: We made sure that Cullen Bay is accessible to everyone by building pathways for disabled access to the beach and gardens. Overcoming Challenges This project came with its share of challenges, including managing pedestrian traffic, navigating council property constraints, and coordinating works around busy roads and local businesses. With careful planning and execution, our team ensured the area remained accessible throughout the process, minimising disruptions to the public as the site always has high numbers of foot traffic. A Collaborative Effort The revitalisation was a joint effort led by the Northern Territory Government and Cullen Bay Marina Management Corporation, with funding and oversight focused on creating cooler, more attractive spaces that would draw both locals and tourists. The goal was to improve liveability and bring more visitors to this prime location in Darwin. Experience the New Cullen Bay Cullen Bay now features a refreshed streetscape with shade trees, lawns, and tropical plants, making it a much cooler and inviting place. The improvements not only enhance the look and feel of the area but also support local businesses by encouraging more foot traffic. We invite you to visit Cullen Bay and see the transformations for yourself. Whether you’re relaxing by the water, dining at one of the local cafes, or soaking in the vibrant atmosphere, Cullen Bay offers something for everyone. At M+J Builders, we’re proud to have contributed to this exciting project and helped make Cullen Bay an even more special place. 
Dining room with wooden table and chairs, open to kitchen and living area.
By Michael Hawkes December 12, 2024
Sustainability has become a cornerstone of modern construction, serving as a vital component in building structures in harmony with our environment. As a Darwin based construction company, where our tropical climate presents unique challenges, sustainable building practices are a core part of how we deliver projects that stand the test of time. Designing for the tropics Building in Darwin’s tropical climate means more than just making durable structures. It’s about designing buildings that are adaptable to the intense heat, humidity, and heavy rainfall. Sustainable designs incorporate features that mitigate the environmental impact while keeping operational costs down for residents and businesses. Passive cooling solutions: One of the key elements of sustainable construction in the tropics is minimising energy consumption through natural cooling techniques. Large overhangs, ventilated roofs, and shaded windows help reduce the need for artificial cooling. In Darwin, well-designed ventilation allows buildings to harness the breezes while minimising the use of air conditioning, reducing energy costs. Sustainable materials Using locally sourced and environmentally friendly materials is crucial in tropical environments. It not only reduces transportation emissions but also ensures the building materials are suitable for local conditions. These materials can include: Treated timber from renewable sources, which is both durable and effective in the wet-dry tropical cycle. For example, we’ve used Gumatj timber on various projects, from a local NT owned mill. Recycled materials like steel or concrete can lower the carbon footprint of the construction process while maintaining structural integrity. Bamboo as a fast-growing and strong alternative to traditional hardwoods, we use bamboo for decorative finishings. Cool roofing materials, such as reflective tiles or metal roofing, which deflect sunlight and reduce heat absorption, helping to lower indoor temperatures in tropical areas. Energy efficiency in construction Energy efficiency is a pillar of sustainable building. Implementing solar panels, energy-efficient lighting, and smart building systems can significantly reduce the overall energy consumption of a structure. In Darwin, where sunlight is abundant, solar energy is a natural choice. Projects that embrace solar solutions help reduce the reliance on non-renewable energy, making buildings more resilient to both environmental and economic challenges. Water management Given the heavy rainfall in Darwin’s wet season, effective water management systems are crucial. Sustainable buildings feature rainwater harvesting systems and permeable paving to manage stormwater runoff, preventing floods while providing an alternative water source during the dry season. Building for longevity A sustainable building is one that lasts. Durability is key when facing Darwin’s harsh weather conditions, from tropical cyclones to extreme humidity. At M+J Builders, we focus on using high-quality materials and construction methods that ensure our projects withstand the challenges of a tropical climate while requiring minimal maintenance. Case study: Somerville Palmerston and Katherine M+J Builders constructed 7 houses for high dependency occupants in Palmerston and Katherine. Here’s some key features that made this project energy efficient and sustainable. Energy efficiency: These homes were rated 7.4 in energy efficiency. Features included: High venting ceiling with high level louvre windows to allow ventilation Venting roofs Shading wall classing of masonry over windows around the property Breeze corridor with louvres throughout hallways Breeze corridor with both homes opening onto deck Natural light into the centre of the building Solar/PV panels with 2 hour battery backup power for vulnerable tenants to use in an emergency Water efficiency: We upgraded showers, taps and appliances to maximise water efficiency throughout the homes which transferred water usage from approximately 25L a minute to 4.5L a minute for each fixture. Resource efficiency: Locally sourced Gumatj timber though an Indigenous supplier in the NT Maintained a waste register throughout the build which documented the split between recycled materials and waste materials Donated off-cuts of timber, steel and iron to HPA - Helping People Achieve, a disability service.
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Insurer enquiries


We take pride in our commitment to developing long-term relationships with our clients and suppliers to allow us to deliver exceptional customer service.

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Insurer enquiries

Awards

Sommerville Palmerston and Katherine

Specialised housing

2024

BGIS Building 512

Defence <$5m

2024

Sommerville Palmerston

Medium-density dwelling

2024

Philip Street

Bathroom $20k+

2023

Gray Community Hall

Commercial <$5m

2022

Quality construction,
tailored for you


Our passion is to provide the highest level of service in the construction industry by delivering excellent value and innovative construction solutions.

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